Frequently Asked Questions
Everything you need to know about your Kentucky Ballistics gear.
How long will it take for my order to ship?
Standard processing time for all apparel and accessories is 3-5 business days. Once shipped, domestic delivery typically takes 2-7 business days depending on your location.
What is your return policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached and the item is in its original packaging.
Do you offer international shipping?
Yes, we ship our gear worldwide. International shipping rates and delivery times vary by country and will be calculated at checkout.
How should I care for my Kentucky Ballistics apparel?
To preserve the print and fabric quality, we recommend machine washing your garments inside out in cold water and tumble drying on low heat or air drying.
Will I receive a tracking number for my order?
Absolutely. As soon as your order is processed and leaves our warehouse, you will receive an automated email containing your tracking information.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay.